Q: What exactly does web site migration mean and what does it involve?
A: When your current web hosting provider can no longer measure up to the requirements of your web site, or if you undergo frequent downtime, or if you are forced to wait for hours for the client service staff to get back to you, it may be smart to switch your hosting provider, i.e. to move all the files for your sites as well as your databases from your present provider to your future provider. At Starektor, we understand that this can often be difficult & time–consuming. This is why we’ll accomplish all that for you at no cost!Our practiced technical team members will move your website content from your present provider to us. Our technicians have got a lot of experience with web site migration and can handle anything – from a regular WordPress blog or Joomla™–based website, to a very complex, custom–made web application.
Q: How long will it take for my web site to be migrated to your platform?
A: We try to perform all web site migrations as quickly as possible. Still, we don’t have a fixed time frame for web site migrations. There are different facets that you have to take into account – the mere size of your site and the workload of our website migration team, etc. We always strive to implement each migration in less than 48 hours. With smaller–sized sites, our staff typically manages to finish in under 24 hours.
Q: Do you require something from me before you start transferring my site?
A: Yup. We’ll need the name of the site that you would like us to move. We’ll also need a way to log into your current web hosting account so that we can get the content pertaining to your web site.
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: Will my site be offline during the transfer?
A: While we transfer your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. Once the migration is done, we’ll ensure that everything is functioning correctly and that the integrity of your data is not jeopardized before telling you that the transfer is completed. After that, we’ll tell you how to transfer the domain over to your hosting account with us and how to modify your DNS settings.
Q: Will my current web hosting provider need to do anything?
A: No. We’ll never contact your hosting provider about anything. They won’t be aware of the web site migration either.
Q: Does it make any difference what platform my present provider is using?
A: Yes. We support all regular Linux–driven web hosting platforms. We do not support Windows–based hosting platforms, because we don’t offer Windows hosting solutions ourselves.Additionally, we do not support proprietary web site creation and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.