Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Guarantee

  • Our technical support crew is on–line round the clock to reply to all of your assistance requests. Every single ticket you send to us shall be answered within maximum one hour. If your situation calls for aid from one of our administrators, we’ll forward the ticket to the person on duty and will inform you that the situation is under control.

  • Top quality support service

  • Professional Client Assist Service

  • Our customer support Dept is going to be online for you 24/7/365 to to attend to all help request tickets that you submit. We offer tech help for all software programs that are pre–configured on your hosting server. These include our custom built Website Control Panel, the selected OS plus the server management panel (with regards to the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Website Control Panel that is offered totally free with your VPS gives an incorporated article base. There’s an assortment of thorough how–to content articles and a number of step by step video tutorials that illustrate all the standard website management tasks. You can start using them by clicking on the Help or Video keys in the upper right part of each Control Panel section.