A User–Friendly Help Center Section
You can find nearly all the answers to your questions in the intuitive Help Center built into Starektor’s Website Control Panel. It features a huge knowledge base with regularly asked questions and in–depth how–to articles compiled by our well–trained technical support staff.
If you prefer to see how an action is accomplished or how an issue is rectified, instead of just reading about it, check out our collection of educational video tutorials. They cover a variety of issues and will help you swiftly understand how to work with our Website Control Panel.
A 1–Hour Ticket Response Time Guarantee
All our semi–dedicated servers are backed up by a 24–7–365 customer support service and include a one–hour response time guarantee. Our well–trained tech support engineers will be online 24 hours a day and will rectify any problem that you may face within less than 60 minutes after the technical support ticket submission. In the majority of instances, an answer will be given to you in less than 20 minutes.