Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reply warranty with all of our hosting plans packages, which means that each individual assistance request you submit will undoubtedly be replied to in only 1 hour maximum. Our support crew members have been qualified to promptly overcome any case and to offer you well–timed information on any situation that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is provided by a team of skilled professionals who will be prepared to answer to your request as quickly as possible. You’re able to communicate with the tech support team by opening a tech support ticket from your Website Control Panel or by submitting us an email message. On working days, you can also call us on the phone or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need support while working on your online projects within the Control Panel, you’ll be able to always just click the Help key and find your query in the selection of articles or blog posts that will show up. We have also turned the vast majority of posts into educational videos. The catalogue of instructional videos will come up if you click the Videos option available in the top right angle.