Though this is not the mainaspect to help you distinguish a dependable hosting provider from a bad one or a reseller from an actual supplier, being able to call and consult with a live person is a sign that you are not dealing with a one-person service provider and that you can reach somebody any time you're looking for help. The phone support for web hosting services may vary from common to professional, therefore the problems which can be resolved through a call vary depending on the particular supplier. Usually, these matters are more basic and include billing or first level technical issues since more complex problems usually need a support ticket where both you and the sysadmins can follow the proceedings with a particular situation. However, being able to call your supplier will save you a lot of time and efforts for the multitude of small things which will eventually show up when you manage your web hosting account.

Phone Support in Hosting

If you choose to take advantage of one of our hosting plans, you will be able to contact our customer support crew via phone for 14 hours every day. We will help you select the perfect package for your web sites because we believe that it's better to discuss these matters with a live person. If you already own an account, we're able to assist you with your sales/billing questions and general matters, even with some tech troubles that do not need too much time or escalation to an administrator because it is better to open a ticket for time-consuming troubles so as to have all the communication in a single place. We have telephone numbers in the United States of America, the United Kingdom and Australia, so you'll be able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Servers

Every time you need additional info regarding the semi-dedicated hosting plans that we supply, you are able to call one of the three support phone lines that we have around the globe - in the U.S.A., Great Britain and Australia. By doing this, you have the option to check in advance whether our services are appropriate for your websites. In case you are already our customer and you own a semi-dedicated account, you'll be able to get in touch with us on the phone for 14 hours daily about any kind of billing or common issues. For strictly tech problems you can use our ticketing system and get in touch with our technical support since someproblems simply need longer time to be resolved, still we will assist you on the phone with numerous minor tech problems as well, saving you efforts and time.