Phone Support in Hosting
If you choose to take advantage of one of our hosting plans, you will be able to contact our customer support crew via phone for 14 hours every day. We will help you select the perfect package for your web sites because we believe that it's better to discuss these matters with a live person. If you already own an account, we're able to assist you with your sales/billing questions and general matters, even with some tech troubles that do not need too much time or escalation to an administrator because it is better to open a ticket for time-consuming troubles so as to have all the communication in a single place. We have telephone numbers in the United States of America, the United Kingdom and Australia, so you'll be able to call the one you prefer and talk with one of our representatives.
Phone Support in Semi-dedicated Servers
Every time you need additional info regarding the semi-dedicated hosting plans that we supply, you are able to call one of the three support phone lines that we have around the globe - in the U.S.A., Great Britain and Australia. By doing this, you have the option to check in advance whether our services are appropriate for your websites. In case you are already our customer and you own a semi-dedicated account, you'll be able to get in touch with us on the phone for 14 hours daily about any kind of billing or common issues. For strictly tech problems you can use our ticketing system and get in touch with our technical support since someproblems simply need longer time to be resolved, still we will assist you on the phone with numerous minor tech problems as well, saving you efforts and time.