If your website hosting company provides live chat support, you're able to talk with a representative in real-time and find out helpful information or get a problem resolved promptly. The key advantage of using chat instead of calling to talk with a live person is that you need only a computer with Internet connection, so that you will not pay any charges when you're in a different country or state. Furthermore, it will be simpler to copy and paste info for example domain names, usernames or error messages in other words details that are sometimes hard to provide to the other side on the phone. The real-time chat is also a faster way to contact the website hosting supplier's support crew compared to using a ticketing system. Last, but not least, if some problem needs a little more time to be resolved, you are able to do something else while you wait for assistance on the live chat, therefore you won't lose time - something that is impossible in case you are on the phone.

Live Chat Support in Hosting

As part of the support services that we provide for our hosting plans, you can find live chat support that is available each and every day, even on holidays. You will be able to contact us regardless of whether you already have an account or not, since we will support you with all kinds of things, ranging from giving you basic information about our solutions in case you are not our client yet and you are considering to purchase one of our plans, to helping you with creating an email account in an e-mail client. Part of the issues are more technical and time-consuming, and you will need to take advantage of the ticketing system that is incorporated into the Hepsia hosting Control Panel, but we can save you time and help you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we offer with all of our semi-dedicated hosting plans, you can get the the right answers for any questions you may have or have numerous issues taken care of instantly. The chat service is available each and every day, therefore you're able to speak with an agent even on weekends and holidays. In case you are unsure which plan is better for your web sites or if our hi-tech cloud hosting platform covers some system requirements, you may come on our live chat prior to purchasing anything. If you're an existing customer, you will be able to find more details about account settings, billing issues along with a number of common tech problems you may encounter, for example if you cannot install an e-mail account in a client on your computer system. The live chat will save you a considerable amount of time no matter where you are or when you contact us.