One of the typical reasons to get a server of your own is the fact that you will have full control over the software environment and you could install anything you would like. This will enable you to run applications which need particular software in order to be present on the hosting server, which is not possible with a shared hosting server in which you can install software just within the account, but not on a root level. If you are not very acquainted with this kind of matters, however, you may face issues due to the fact that managing a server of your own is different from managing a standard shared Internet hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, hence our administrators can easily handle different tasks which should be done or can resolve various problems that you might come across.

Installation and Troubleshooting in VPS Servers

The upgrade includes sixty minutes of custom work on your server, so in case you get any one of our VPS servers solutions, you'll be able to take full advantage of this service and have our admins perform different tasks that you can't carry out yourself or you have no time. They could install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any app that doesn't work adequately for some reason. You could add the upgrade to your plan as many times as you wish depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left inside your billing CP. Our Managed Services upgrade includes 30 minutes of custom work on your machine also, but in case you require more than that, you may always add the Installation & Troubleshooting upgrade with several clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our Linux dedicated servers and provided you add it, our experienced admins shall be able to help you with everything on your server. For example setting up any third-party software that you may want to use on the machine and troubleshooting any script which performs inadequately or does not run at all. Our upgrade includes 60 minutes of work and in the event that a certain task isn't very time-consuming, we'll add the remaining time to your account. You will be able to see how many minutes are left in your billing Control Panel and use them when you require support again. The Installation & Troubleshooting upgrade can be purchased at any moment, so if you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you need help afterwards, you'll be able to add it from the hosting server billing area. Thirty minutes of custom work are provided with our Managed Services pack also, but if you need additional work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the very best feasible way.