Extensive Online Documentation in Hosting
If you have purchased your very first hosting account from our company or have transferred your website over to us, you will grow familiar with our services and our created-developed Hepsia Control Panel very quickly thanks to the fact that we have compiled a comprehensive knowledge base where you can find all the information that you could ever need – both general info regarding the web hosting service as a whole and more concrete info about the separate features that you can make use of and the complications that you could chance upon. The articles themselves are located in two places. The complete article archive is accessible via the Control Panel’s Help section. You can read relevant articles about the different features in each Control Panel section as well. You can acquaint yourself with how to accomplish more or less everything, from enabling an .htaccess config file to administering an electronic mailing list, and all the articles offer in-depth instructions, so you will never get lost due to an ambiguous text. Surely, in case you confront a more specific obstacle and you don’t find an adequate solution in our knowledge base, you can contact our tech support staff representatives 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans come with exhaustive technical documentation where you will see info on all the features that our in-house created Hepsia hosting Control Panel offers, plus solutions to various questions and predicaments that you could run into. All configuration guides include in-depth specifications, which implies that you will not need to worry about omitting something in case you’d like to export a database, for instance. The troubleshooting articles cover a range of viable reasons for particular issues and the solution for each and every one of them, so if you aren’t able to send emails even though you have the correct SMTP settings, for instance, you can quickly discover what the reason for this might be and fix the problem with a few mouse clicks in your mail client. As Hepsia has quite a lot of features, you’ll be able to find applicable articles in each section. If you would like to browse all help articles, you can use the Help menu, which is located in the top right-hand corner of the page.